
For restoration & remediation contractors
Eliminate loss odours at the source, not behind a fragrance.
Loss odours come from organic matter that masking only covers. Our bio-based bacteria and enzymes digest it at the source, then pair with a Health Canada DIN-registered disinfectant for affected hard surfaces.
- Bacteria keep digesting odour after you wipe
- 8-10 hrs
- Covers every surface across every loss type
- 1 product
- Health Canada-registered disinfectant for affected surfaces
- DIN
- Canadian bio-cleaning expertise
- 30+ yrs
Challenges we solve
Built for the realities of a loss site
Restoration work moves fast, runs into occupied and sensitive spaces, and lives or dies on whether the odour actually goes away. Here is how the system answers the jobs you face on site.
The challenge
Smoke, protein loss and sewage odours that masking agents only cover for a day.
Our approach: Beneficial bacteria consume the odour-causing organic matter itself, so the source is removed rather than perfumed over. The diluted solution keeps working 8 to 10 hours after application.
The challenge
Carrying a truck full of single-task chemicals to every job.
Our approach: One ultra-concentrated Multi-Surface Cleaner with dilution-on-demand cleans glass, stainless, floors, walls, furniture and carpet, so you stage fewer products and fewer SDS per crew.
The challenge
Biohazard and sewage backups that need a documented kill claim.
Our approach: Clean first with the bacteria system, then disinfect affected hard non-porous surfaces with the Health Canada DIN-registered disinfectant (DIN 02496704), with RTU-Q on hand for one-step clean-and-disinfect.
The challenge
Working in occupied homes and sensitive commercial properties.
Our approach: The Multi-Surface concentrate is pH-neutral and low-VOC, free of bleach, chlorine, ammonia and phosphates, and safe on plumbing, drains, septic and equipment.
Why Nature’s Pond
Why restoration crews standardize on the system
Odour gone at the source
Bacteria digest the organic matter behind smoke, water and biohazard odours instead of masking it, and keep working for hours after the wipe.
A documented kill claim when it counts
A separate Health Canada DIN-registered disinfectant handles affected hard non-porous surfaces after cleaning, so biohazard and sewage jobs are defensible.
One kit for every loss type
Water, fire, smoke, mould and trauma losses all run off the same versatile concentrate, so trucks carry less and crews learn one method.
Suitable for occupied properties
pH-neutral and low-VOC chemistry that is gentle on equipment and plumbing in properties that are still occupied or in use.
Recommended kit
The restoration deployment kit
Four products cover the full job: clean and deodorize every surface, treat drains and sewage backups, and disinfect affected hard surfaces where a kill claim is required.

Multi-Surface Cleaner Concentrate
Your core deodorizer and cleaner for every surface and every loss type, with dilution-on-demand at multiple strengths.

4-in-1 Drain, Plumbing, Septic & Garbage
Beneficial-bacteria treatment for sewage backups, drains and waste areas that eliminates odour at the source.

Disinfectant Concentrate
Health Canada DIN-registered disinfectant for affected hard non-porous surfaces after cleaning, dilutes roughly 1:200.

RTU-Q One-Step Disinfectant
Ready-to-use clean-and-disinfect in one step for fast biohazard touchpoints on hard non-porous surfaces.
Defensible chemistry and documentation
Restoration buyers carry liability into occupied and sensitive properties, so every claim here is one you can stand behind on a job file. The Multi-Surface system is bacteria-based and the kill claims belong only to the registered disinfectant.
- Health Canada DIN-registered disinfectant (DIN 02496704) for documented kill claims on hard non-porous surfaces, used after cleaning.
- SDS available for every product so your job files and crew training stay current and audit-ready.
- Multi-Surface concentrate is pH-neutral and low-VOC, free of bleach, chlorine, ammonia and phosphates.
- Dilution and method guides so technicians mix the right strength on demand and apply a consistent SOP on every loss.
Questions
Restoration cleaning: FAQ
Common questions about cleaning and disinfection for restoration environments.
Does this actually remove smoke and sewage odour, or just cover it?
Can I use it in occupied homes and sensitive commercial buildings?
What do I use when a job needs a kill claim, like biohazard or sewage backups?
How does this cut what I carry on the truck?
Is it safe on equipment, plumbing and the structures we work in?
Equip every truck with one bio-based system.
Tell us about your restoration work, and we will build facility pricing around the kit that fits.
